01Scope
This policy applies to the PAO OS product website, including product information, introductory materials, illustrative interactive features and published contact channels.
The website provides information about PAO OS and AI solutions for businesses.
Data processing when PAO OS is deployed for a customer will be governed by the relevant service agreement and policies for that deployment.
02Information collected
We aim to collect only the information necessary for its intended purpose.
Information you provide: When contacting us by email or telephone, you may provide your name, contact details, business name and the content of your inquiry.
Technical data: Servers or hosting providers may record IP addresses, access times, browser information and technical logs to operate the website, maintain security and resolve incidents.
At publication, the website does not integrate data collection forms, customer login, online payments, advertising trackers or behavioral analytics.
03How information is used
Information is processed for appropriate and necessary purposes, including:
- Receiving and responding to inquiries and consultation requests.
- Providing requested product and service information.
- Supporting discussions and preparing implementation options.
- Operating the website, maintaining security and resolving technical incidents.
- Meeting legal obligations in response to valid requests.
We do not sell website visitors’ personal data to third parties.
04Security and retention
PAO OS aims to apply appropriate technical and organizational measures to limit unauthorized access, loss and misuse of information.
Information is retained for as long as necessary for its processing purpose or to meet applicable legal obligations.
Where infrastructure, email or technical service providers are used, processing is limited to what is necessary for website operations.
05Your rights
We respect your control over your personal data. Subject to applicable law, you may request:
- Information about personal data processing.
- Access to, review of or correction of your information.
- Withdrawal of consent where processing relies on consent.
- Deletion or restriction of processing.
- Objection to processing as provided by applicable law.
Send requests to cs@pao-os.com. We will receive your request, verify it where necessary and handle it in accordance with applicable law.
06Cookies and browser storage
The website does not currently deploy cookies for advertising or behavioral tracking.
Editing tools for website administrators may store drafts and settings in browser storage on the device being used.
These drafts are not automatically synchronized to a PAO OS server. An administrator can explicitly save content through the local editing service, export drafts or remove local browser storage.
07Illustrations and external services
Architecture diagrams, use cases and illustrative interactions help visitors understand how PAO OS is intended to work.
Interacting with these elements does not automatically perform actions in business accounts or connected external platforms.
When you follow a link to a third-party service, that provider’s privacy policy may apply.
08Data protection in PAO OS
PAO OS is being developed to help businesses manage their data, access permissions and AI Agent activities.
Connected data, processing methods, permissions and each party’s responsibilities will be defined by the configuration and specific implementation agreement.
For features using AI models or third-party services, data processing conditions depend on the selected service and relevant agreements.
09Policy updates
We may update this policy when technology, features, data processing activities or applicable legal requirements change.
The updated version will be published on this website with its revision date.
10Contact
For privacy and data protection questions, requests or feedback, please contact:
CÔNG TY CỔ PHẦN CÔNG NGHỆ TRUYỀN THÔNG IVN MEDIA
IVN Media Joint Stock Company
Email: cs@pao-os.com
Hotline: 0925.88.00.00 – 0921.88.00.88
We are committed to building a transparent and responsible technology environment that respects customers’ control over their data.
PAO OS — Technology serving people. Your data, under your control.
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